Legal
Terms of Service
Last updated: October 29, 2026
These Terms apply to your use of romapizzaunion.com and ROMA PIZZA’s customer messaging service. By using these services, you agree to these Terms.
Website Information
We aim to keep menus, prices, hours, specials, and other information accurate. However, information may contain errors or change before the website or messaging service is updated. Please confirm important details with the restaurant.
Orders and Requests
Submitting a question, catering inquiry, reservation request, or other message does not by itself confirm an order or booking. Requests are confirmed only when accepted through our ordering system or expressly confirmed by restaurant staff.
Any applicable prices, taxes, delivery charges, payment requirements, and cancellation conditions will be provided through the ordering service, quote, or staff confirmation.
For order changes, cancellations, missing items, or refund requests, contact us promptly. Orders placed through a third-party platform may also be subject to that platform’s terms and support procedures. Nothing in these Terms limits rights provided by applicable law.
AI-Powered Messaging
The ROMA PIZZA Customer Messaging service helps customers ask about our restaurant, menu, hours, orders, catering, and related services. Replies may be generated by an AI-powered agent or sent by restaurant staff.
Automated answers may be incomplete or inaccurate. Please call the restaurant to confirm important details, especially prices, availability, order status, and dietary or allergy questions. An automated response does not by itself confirm an order or booking.
Please do not rely on automated messages to determine whether food is safe for a particular allergy. Contact restaurant staff directly before ordering.
Messaging Consent and Charges
By initiating a conversation or otherwise requesting messages, you authorize responses related to your inquiry. This does not by itself enroll you in promotional messages.
Message frequency varies based on your interactions. Message and data rates may apply. Messaging availability and delivery depend on your device, mobile network, and service providers.
To stop messages through our Google business messaging service, reply STOP or UNSUBSCRIBE. If you send a new message afterward, the conversation may reopen.
For help, call (864) 424-9055 or email romapizzausa@gmail.com.
Acceptable Use
Do not use our website or messaging service for unlawful activity, harassment, impersonation, spam, or attempts to interfere with our systems. Do not submit sensitive information such as payment card numbers, passwords, or Social Security numbers through chat.
Privacy
Our Privacy Policy explains how we handle personal information collected through our website and messaging service. Please review the Privacy Policy linked in our website footer.
Third-Party Services
Third-party ordering, payment, delivery, messaging, and other platforms have their own terms and policies. Their availability and performance are controlled by those providers.
Service Availability
We do not guarantee uninterrupted or error-free website or messaging access. To the extent permitted by law, these digital services are provided on an “as available” basis. Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded.
Changes to These Terms
We may revise these Terms by publishing an updated version on this page. Changes apply prospectively from the updated date. Where required, we will provide additional notice or obtain consent.
Contact Us
ROMA PIZZA441 N Duncan Bypass
Union, SC 29379
Phone: (864) 424-9055
Email: romapizzausa@gmail.com